About missing information after yous restore your iPhone, iPad, or iPod touch on with iCloud Backup

Did you notice missing information afterward you restored your iPhone, iPad, or iPod touch with iCloud Backup? Acquire more.

Things you lot can check

  • Make certain that you correctly restored your iOS device from iCloud Fill-in. When you sign in to iCloud, it'southward non the same as when you restore from iCloud Backup. Acquire how to restore from iCloud Backup.
  • Make sure that iCloud Backup includes the kind of data that you're missing. If you restore an iPad from an iPhone backup or vice versa, some data won't restore.
  • If an app asks for your Apple ID countersign during the restore process, make sure that you enter information technology. Some apps and services, similar the App Shop, need your countersign before they tin can restore purchased content. If yous purchased content on multiple Apple IDs, enter the password for each Apple ID when prompted.
  • If the restore process takes a long time to finish, or if y'all receive an error message, learn what to do.
  • You lot can also check to come across if y'all accept whatsoever backups on your computer that may contain the information that's missing.
  • Sometimes the restore process may expect complete, but your device is all the same downloading information in the background. To check this, tap Settings > [your proper name] > iCloud > iCloud Backup. If your device is nonetheless being restored, you see "This [device] is currently beingness restored and will automatically back up when information technology is washed."

    iPhone showing iCloud Backup turned on

Desire to learn more than? Keep reading to discover what'south included in iCloud Fill-in.

Near your apps, music, movies, and TV shows

iCloud Backup includes data well-nigh your purchase history from the Apple Music app, Apple TV app, Apple Books app, Apple Podcasts app, and the App Store. Afterward you restore from iCloud Backup, your purchased media automatically downloads once again from Apple services. Availability of redownloads varies by state or region. Previous purchases may be unavailable when they've been refunded or aren't bachelor in the store anymore. Some previously purchased movies may not exist available for redownload from Apple Tv set.

For some third-party apps, yous may need to download data from the app provider again.

If y'all used iTunes Match to download previously matched or uploaded songs, albums, or playlists to your device, sync your device on a computer that has your content to recover media that wasn't purchased from the iTunes Store or isn't available through iTunes Match.

To recover content purchased with a dissimilar Apple ID, sign in with the Apple ID associated with that purchase.

About your photos

When you utilize iCloud Photos, your photos and videos automatically upload to iCloud. They aren't included in your nightly fill-in. Later you restore your device from iCloud Backup, stay connected to Wi-Fi and so that your photos and videos can begin to download.

If you haven't turned on iCloud Photos, iCloud Fill-in may include photos and videos in your Photos or Camera Roll. Non sure if iCloud Photos was turned on when you made the backup? After you restore your device, check Settings > [your name] > iCloud > Photos. If iCloud Photos is turned on, and so the photos were stored in iCloud Photos.

If the photos and videos were included in the backup, they'll download to your iOS device in the background when yous restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi network.

Larn more well-nigh what's included in iCloud Backup and how to sync photos from a computer.

About iCloud Drive

If you employ iCloud Bulldoze, your documents aren't included in iCloud Fill-in. They remain updated and bachelor beyond your devices because they alive in iCloud. If you desire to save your iWork files manually, you tin salvage them to your Mac or PC.

If you can't find your iWork documents later on you restore your device, go to iCloud.com and check in the iCloud Drive app.

Nearly your Calendar and Contact data

When Agenda and Contact information restores from iCloud Backup, your settings and onetime information restore first. Then, iCloud pushes your updated Calendar and Contact data to your device, overwriting the old data. This update happens automatically and normally occurs before you detect the former data.

About your Mail and Notes data

Since your Post already lives in iCloud, information technology isn't included in iCloud Fill-in. iCloud Backup does include the settings for your iCloud email business relationship and any other electronic mail accounts on your device. Subsequently you lot restore from iCloud Backup, iCloud and your other email providers replace your available electronic mail messages so yous can option upwards where you left off.

If you set your device to shop Notes in iCloud, iCloud sends those notes to your device later on the restore process finishes. To observe storage options for Notes in iOS 10.3 or later, tap Settings > [your proper noun] > iCloud.

Notes data stored by a third-party service (like Microsoft Exchange) isn't backed upwards to iCloud. Contact the provider of that service for information about how to recall your data.

About your Messages and Voice Memos data

With Messages in iCloud and Voice Memos in iCloud*, your text messages and voice recordings automatically upload to iCloud. They aren't included in your fill-in. After you restore your device from iCloud Backup, stay continued to Wi-Fi then that your text messages and vocalism recordings can download.

If you plow off Letters in iCloud, your text messages and attachments no longer upload automatically, but they save in your side by side iCloud Backup and download in the groundwork when you restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi.

Sometimes, if y'all restore a device from a fill-in of another kind of device, your Messages and Vocalism Memos won't restore. For example, if you lot use an iPad fill-in to restore an iPhone, your Letters and Phonation Memos may not announced on the iPhone.

If your information is still missing after you restore, you lot tin can try to restore from a different fill-in in iCloud or on your computer. Always back up your electric current data on your figurer before you lot try to restore from iCloud Backup.

*If you utilize iOS 11 or earlier, or macOS High Sierra or earlier, your Voice Memos are included in iCloud Backup, not iCloud.

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